Privacy Policy

Effective date: January 1, 2026

Who we are

CrispCanopy AI (“we”, “us”, “our”) provides online courses and community features at crispforest.online.

Information we collect

• Account data: name, email address, and password hash.
• Transactional data: course enrollments and purchase history.
• Usage data: device information, approximate location, pages viewed, and actions taken on our site.
• Support data: messages you send via our contact form, including attachments you voluntarily provide.
• Cookies and similar technologies: essential cookies for authentication and preferences; analytics cookies for aggregate usage insights.

How we use information

• Provide and improve courses, labs, and community features.
• Process payments and deliver purchase confirmations.
• Detect, prevent, and address technical issues and abuse.
• Communicate with you about updates, security, and service-related messages.
• Comply with legal obligations and enforce our Terms.

Legal bases

Where applicable, we rely on the following legal bases: performance of a contract, legitimate interests in providing and improving services, consent (for analytics where required), and compliance with legal obligations.

Retention

We retain personal data for as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements. Aggregated, anonymized data may be retained indefinitely.

Sharing

We share data with service providers who help us operate our services (e.g., payment processing, analytics, email delivery). These providers are bound by confidentiality and data protection obligations. We may disclose data if required by law or to protect rights, property, or safety.

International transfers

Your data may be processed in jurisdictions with data protection laws that differ from yours. Where required, we use appropriate safeguards such as standard contractual clauses.

Your choices

• Marketing preferences: you can opt out of non-essential emails by using unsubscribe links.
• Cookies: manage analytics cookies via your browser settings and device controls.
• Access, correction, deletion: contact us to exercise your rights under applicable laws.

Security

We use administrative, technical, and physical safeguards designed to protect personal data. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

Children’s privacy

Our services are not directed to children under 13 (or the age required by local law). We do not knowingly collect personal data from children.

Changes to this policy

We may update this policy to reflect operational, legal, or regulatory changes. We will post updates on this page with a new effective date.

Contact

If you have privacy questions or requests, contact us at [email protected] or call +1 (415) 236-9051.